- The Lean Letter
- Posts
- Track Customer Behavior
Track Customer Behavior

THE LEAN LESSON
Guessing is expensive.
Data is profitable.
Once I started tracking user behavior (email clicks, session times, drop-offs), my sales process became laser-focused.
I realized:
What content actually converted
Where prospects dropped off during onboarding
Which emails led to booked demos
This clarity helped me double down on what worked and eliminate fluff.
Data = Direction.
Start small: Use Hotjar, Mixpanel, or even basic Google Analytics.
Just stop guessing.
Every insight you gather helps you sell smarter.
YOUTUBE TREASURE
👉My Pick: 30 Years of Business Knowledge in 2hrs 26 mins