Track Customer Behavior

THE LEAN LESSON

Guessing is expensive.

Data is profitable.

Once I started tracking user behavior (email clicks, session times, drop-offs), my sales process became laser-focused.

I realized:

  • What content actually converted

  • Where prospects dropped off during onboarding

  • Which emails led to booked demos

This clarity helped me double down on what worked and eliminate fluff.

Data = Direction.

Start small: Use Hotjar, Mixpanel, or even basic Google Analytics.

Just stop guessing.

Every insight you gather helps you sell smarter.

YOUTUBE TREASURE

👉My Pick: 30 Years of Business Knowledge in 2hrs 26 mins